Enterprise Client Success Representative

1 day ago

Manila, National Capital Region, Philippines beBeeClientSuccess Full time $50,000 - $65,000
About the Role

We are seeking a proactive Client Success Specialist to join our team. This individual will be responsible for providing exceptional client experience, managing daily communications, and working closely with our Client Success Manager to execute account strategy.

Key Responsibilities
  • Manage daily communications, responding quickly to client requests, questions, and needs.
  • Partner with our Client Success Manager to execute account strategy and meet account performance objectives.
  • Work closely with our Client Support and Operations teams to drive corrective actions for our enterprise clients.
  • Utilize HubSpot to manage client interactions and track updates.
Requirements

To succeed in this role, you will need:

  • Fluency in English, both verbal and written.
  • Ability to consistently work in a fast-paced environment.
  • Strong problem-solving and communication skills.
  • Detail-oriented with a proactive approach to client support.
  • Familiarity utilizing project management platforms is a plus.
Benefits

We offer a range of benefits to support your career growth and well-being, including:

  • A culture that supports and celebrates a healthy work-life balance.
  • Six sick days per year.
  • Twenty days of PTO annually.
  • Celebrate and be celebrated with peers through our Bonusly rewards program.

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