Enterprise Client Success Consultant
1 day ago
The primary goal of this role is to serve as the key point of contact for new clients, ensuring exceptional client experiences and fostering strong relationships within the Enterprise sector.
- Develop strategic partnerships with Enterprise leaders and sales teams to define project scopes and allocate resources effectively.
- Collaborate with sales teams to acquire new clients and lead a team comprising various professionals.
- Oversee project execution and delivery, generating strategies for new business development and cultivating enduring advisor relationships.
- Partner with the Managed Delivery team to oversee project management, time estimation, and resource allocation.
This role involves serving as the first point of contact for new business prospects by handling incoming demos and determining next steps.
- Maintain all contacts/leads/opportunities and record sales activities in our CRM.
- Movew warm leads through the sales funnel by performing active follow-ups via calling, texting, emailing, and LinkedIn.
- Communicate and persuade warm leads using emails and phone calls.
The ideal candidate possesses:
- A Bachelor's degree.
- Over a decade of experience in project management, account management in marketing or technology consulting sectors.
- Excellent written and spoken English skills.
We value ingenuity, hustle, grit, and constant professional growth. Our goal is to build a world-class team that innovates how we work.
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