Front Office Ambassador

1 week ago


Tanauan, Calabarzon, Philippines beBeeCustomerService Full time ₱7,000 - ₱8,000
Job Overview

The Front Desk Representative plays a pivotal role in ensuring seamless patient experience. This includes welcoming patients with a professional and friendly demeanor, efficiently managing scheduling, recalls, and appointment confirmations.

A successful candidate will possess prior experience in a dental or medical office environment, coupled with exceptional organizational and multitasking skills. Proficiency in Open Dental software is highly desirable.

This position demands superior communication and customer service abilities, enabling effective interactions with patients in both English and Spanish.

Responsibilities:

  • Greet and assist patients with courtesy and efficiency.
  • Manage patient scheduling, recalls, and appointment confirmations with precision.
  • Verify insurance coverage and maintain accurate patient records.
  • Communicate effectively with patients in both English and Spanish.
  • Utilize Open Dental software for scheduling and record-keeping.

Requirements:

  • Minimum 1 year of prior experience in a dental or medical office setting.
  • Prior experience in Orthodontics is an asset.
  • Familiarity with Open Dental software is beneficial.
  • Exceptional organizational and multitasking skills are essential.
  • Superior communication and customer service abilities are mandatory.


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