Healthcare Customer Service Specialist

1 day ago


Manila, National Capital Region, Philippines beBeeCustomer Full time $43,000 - $59,000

Transform health outcomes by connecting people with care, resources and data. Improve customer service skills in a high-volume environment requiring efficiency, productivity and thoroughness.

Key Responsibilities:
  • Manage member interactions, admissions and discharges
  • Collaborate with healthcare providers to manage requests for services from members and patients
  • Process referrals, authorizations and census roles
  • Provide triage and coordination for non-clinical assessment and intervention
  • Handle customer inquiries and resolutions

This role requires strong communication skills and the ability to multitask in a fast-paced environment.

Required Skills and Qualifications:

  • HS Diploma or equivalent
  • 1+ years of customer service experience analyzing and resolving customer problems
  • Microsoft Office skills, including Word and Excel
  • Ability to work in a team environment and navigate multiple screens

Preferred Qualifications:

  • Healthcare industry experience
  • Experience working with Medicare and Medicaid Services
  • Call center experience
Our Mission:

Enhance customer experiences and improve health outcomes.

We believe everyone deserves access to quality healthcare and support.



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