Customer Service Representative
1 week ago
Are you passionate about delivering exceptional customer experiences?
We're looking for highly skilled Customer Service Representatives to join our team, providing top-notch support to our clients' customers via phone and email. As a valued member of our team, you will be responsible for resolving customer issues in a timely and professional manner, while also promoting our clients' products and services.
- Handle inbound and outbound calls professionally and efficiently.
- Resolve customer issues on the first call through effective problem-solving.
- Research and retrieve information across systems to support customer needs.
- Accurately document interactions and process claims.
- Guide customers through options to find the best solutions.
This is a fantastic opportunity to work with a dynamic team and make a real difference in people's lives. If you have a strong passion for customer service and are looking for a new challenge, we encourage you to apply
Requirements- Must be 18 years or older
- High school diploma or equivalent
- Previous call center experience
- Strong command of the English language
- Typing speed of 20+ WPM
- Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Familiarity with Windows operating systems
- Skilled in troubleshooting and follow-up
- Able to multitask and self-manage effectively
We offer a competitive compensation package, including:
- HMO Coverage plus a dependent
- Rank & File: ₱100,000 coverage
- Supervisors/Managers: ₱120,000 coverage
- Dental Coverage
- In-house dental assistance worth ₱5,000
- Free meal during training
- Allowances for rice, clothing, laundry and meals
- Performance and loyalty bonuses
We believe in recognizing and rewarding our employees' hard work and dedication. Our benefits package is designed to provide a great balance between work and life, so you can thrive both personally and professionally.
Why Work With UsAt our organization, we value our employees and strive to create a positive and supportive work environment. We believe in fostering a culture that promotes growth, learning, and collaboration. Join us and discover a career that truly makes a difference.
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