
Remote Administrative Professional
7 days ago
We are seeking a diligent and detail-oriented administrative professional to provide expert support to a healthcare practice. This role involves managing client scheduling, handling financial transactions, and ensuring seamless communication between clients and practitioners.
This is a fully remote position that requires the ability to work independently with minimal supervision. The ideal candidate is proficient in using digital tools to manage tasks remotely and has excellent written and verbal communication skills.
Main Responsibilities- Scheduling and Client Coordination:
- Manage and maintain practitioners' calendars to ensure efficient scheduling of appointments
- Confirm, reschedule, or cancel appointments as requested by clients or practitioners
- Send reminders to clients for upcoming sessions
- Financial Management:
- Process invoices for practitioner services and track payments
- Manage accounts receivable, ensuring timely follow-up on unpaid invoices
- Reconcile financial transactions and prepare basic financial reports
- Communication Support:
- Respond to client inquiries via email, phone, or messaging platforms in a professional and timely manner
- Serve as the first point of contact for new client intake and onboarding
- Maintain confidentiality and handle sensitive client information with care
- Administrative Support:
- Maintain accurate records of client details, sessions, and payments in the practice's management software
- Generate reports on scheduling, payments, and other metrics as needed
- Proven experience in administration, customer service, or bookkeeping (preferably in a healthcare setting)
- Proficiency in scheduling and bookkeeping software
- Strong knowledge of productivity tools like Excel and Google Workspace
- Good computer skills, typing, and data entry abilities
- Excellent written and verbal communication skills and phone etiquette
- Transcription experience is a plus
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