Enterprise Client Support Specialist

2 days ago

Makati City, National Capital Region, Philippines beBeeClientSuccess Full time ₱900,000 - ₱1,300,000
Key Responsibilities:
  • Manage daily interactions for our largest client, providing timely responses and proactive support.
  • Collaborate with the Client Success Manager to execute account strategy and meet performance objectives.

The ideal candidate will have excellent problem-solving skills, strong communication abilities, and a proactive approach to client support. With 2+ years of experience in client-facing or account support roles, you'll be able to multitask in a fast-paced environment and provide detail-oriented support.


About This Role:

This role is relationship-focused and may involve special project management. You'll work closely with the Enterprise Client Success Manager to ensure the largest client receives consistent, high-quality support that strengthens relationships and drives retention.


What We're Looking For:
  • Fluency in English, both verbal and written.
  • Ability to work in Mountain Standard Time Zone hours.
  • Consistent access to high-speed internet and reliable equipment.
  • Strong problem-solving and communication skills.
  • Prior client-facing experience and ability to multitask.
  • Familiarity with project management platforms is a plus.

Benefits:
  • A healthy work-life balance culture.
  • 6 sick days per year.
  • 20 days of PTO annually.
  • Bonusly rewards program.

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