Strategic Communications and Client Marketing Lead

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeLeadership Full time $100,000 - $125,000
Key Role Summary

We are seeking a seasoned professional to fill the role of Strategic Communications and Client Marketing Lead. This is an exceptional opportunity for an individual with extensive experience in client communications, customer marketing, and B2B content roles. The successful candidate will be responsible for designing and driving client communication strategies, overseeing online reputation management, creating powerful case studies and testimonials, and building strong client engagement initiatives.

About the Job

The ideal candidate will have at least 10 years of experience in client communications, customer marketing, or B2B content roles, preferably in outsourcing, SaaS, or tech-enabled services. They should possess outstanding writing, storytelling, and stakeholder management skills, as well as project management skills and the ability to juggle multiple stakeholders across global time zones. Additionally, they should be familiar with platforms like Microsoft 365, HubSpot, Salesforce, and project management tools such as Monday.com, Asana.

Responsibilities
  • Client Communication Strategy: Design and manage client communication programs, collaborate with Marketing, Sales, Client Experience, and Product teams to communicate key updates, and lead development of client case studies.
  • Client Advocacy, Testimonials & Case Studies: Manage the client reference and testimonial database to support Sales and Marketing efforts, secure and manage client consents for marketing use across owned and third-party channels.
  • Review Site & Reputation Management: Oversee Emapta's presence on review platforms, develop and manage processes to collect client reviews, respond to feedback, and maintain a high brand reputation.
What We Offer

We offer a competitive salary package, permanent work-from-home arrangement, HMO coverage with free dependent upon regularization, flexible shift schedule, unlimited upskilling through Emapta Academy courses, free 24/7 access to our office gyms, exclusive Emapta Lifestyle perks, unlimited opportunities for employee referral incentives, standard government and company benefits, and total of 20 annual leaves to be used on your own discretion.

Why Join Us

We are a thriving community of professionals growing careers with purpose. We place integrity at the heart of everything we do and truly value the human experience. Join us and become part of a team that showcases excellence to the world.

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