Criminal Defense Client Experience Specialist

1 day ago

Pasay, National Capital Region, Philippines beBeeAmbassador Full time $40,000 - $60,000
Client Experience Ambassador

We're redefining the boundaries of what's possible in criminal defense by combining innovative strategies with cutting-edge technology to deliver exceptional results for our clients.

Our team is seeking a Client Experience Ambassador who will be at the forefront of our client engagement, providing a seamless and tailored experience from initial contact to formal consultation with our legal experts.

Key Responsibilities:
  • Manage incoming calls from prospective clients, responding to their inquiries with clarity and guidance, and scheduling consultations with our attorneys.
  • Partner with internal teams to coordinate appointment setting and follow-up, ensuring a cohesive and personalized client journey.
  • Represent our organization with warmth and professionalism, creating lasting impressions that foster trusting relationships.
Requirements:
  • Proven sales experience in a call center environment is essential.
  • Exceptional English communication skills are required for effective collaboration with diverse stakeholders.
  • This role is a remote position, requiring a reliable laptop or PC, high-quality headset, and high-speed internet with a backup connection.
Benefits:
  • Competitive salary based on experience.
  • Enjoy a permanent work-from-home setup.
  • Opportunities for growth and career advancement.
  • A collaborative and inclusive work environment that values innovation.

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