
Coordinating Property Enquiries Specialist
21 hours ago
At RemoteVA, we are seeking a proactive and organized individual to manage all incoming enquiries for our rental properties.
Job DescriptionThe Rental Coordinator will be responsible for handling calls and emails from applicants, collecting essential information, arranging and scheduling property viewings, and ensuring smooth communication throughout the application process.
Key Responsibilities:- Monitor and respond to all rental enquiries via platforms such as Zoopla and OpenRent.
- Answer incoming calls and emails promptly, providing clear information to prospective tenants.
- Pre-screen applicants by checking key details such as income, moving date, and suitability.
- Arrange and schedule property viewings, confirming times with both applicants and property managers.
- Twice weekly, plan full-day viewing routes using Google Maps to maximize efficiency.
- Follow up with applicants after viewings to gather feedback and references.
- Keep applicants updated throughout the process, ensuring a professional and smooth experience from first enquiry to application.
- Previous experience in property rentals, lettings, or customer service is an advantage.
- Strong communication and interpersonal skills (phone and email).
- Proficiency with online property platforms preferred.
- Comfortable using Google Maps and basic scheduling tools.
- Highly organized, detail-oriented, and able to manage multiple applicants at once.
- Proactive problem-solving skills and customer-focused mindset.
- Work-from-home opportunity.
- Night Shift (EST) available.
- Weekly pay structure.
- Associate level.
- Full-time position.
- Administrative role.
- Technology, Information and Internet.
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Remote working requires self-motivation and discipline.
Customer satisfaction is our top priority.
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