Customer Retention Specialist

6 days ago


Manila, National Capital Region, Philippines Fresh Prints Full time
Job Description:
As a key member of our team, you will be responsible for driving growth at one of the fastest-growing companies in America.

Fresh Prints is an NYC-based custom apparel startup experiencing 60% growth year over year. As a Retention Coordinator, you'll collaborate with graphic designers, marketing, and content teams to write on-brand copy for our collegiate and corporate clientele.

You will analyze sales data, communications, and customer behavior to develop retention marketing strategies and execution plans. You will execute cross-functional retention marketing work along with sales and other marketing team members to ensure successful account retention per campaign.

You will also analyze the impact of retention campaigns and initiatives and apply findings to future campaigns. The unknown - we're always looking to find new ways to improve, and we want you to take ownership over projects you think can add value.



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