Operational Partner Liaison
2 days ago
ETeam PH is seeking a skilled Operational Partner Liaison to support the operations of client Solution Partners. This role requires strong organizational and communication skills, as well as a knack for problem solving and a sense of urgency to ensure our partners' escalations are managed in a timely manner.
Key Responsibilities
- Support client Solution Partners with their client partnership
- Manage and respond to incoming questions, tickets and quotes in the territory for managed partners (white glove), and unmanaged partners (at scale)
- Document and maintain client's Standard Operating Procedure for their Q2C and other systems/processes
- Document feedback on escalations and issues that impact partner's experience with client, to improve on these areas as a business
Requirements
- Fast learner with a desire to develop skills to tackle new tasks
- Confident with operating at scale, handling many requests at a time
- Pro-active to breakdown and de-risk issues and challenges
- Fluent in English with excellent communication skills
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Global Partner Support Specialist
2 days ago
Taguig, National Capital Region, Philippines ETeam PH Full timeJob DescriptionThe Global Partner Support Specialist will be responsible for providing operational support to client Solution Partners. This includes responding to ticket escalations, keeping track of outstanding questions or issues, and working closely together with partner managers and other internal client stakeholders.Key SkillsStrong organizational and...
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Human Resources Business Partner
2 days ago
Taguig, National Capital Region, Philippines GSS PH Full timeJob SummaryWe are seeking a highly skilled professional to join our GSS PH team as a Human Resources Business Partner. In this role, you will be responsible for delivering exceptional employee experiences through Shared Services operations. Your primary focus will be on data management, onboarding/offboarding, payroll support, and benefits...
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Telecoms Network Operations Coordinator
3 days ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeJob DescriptionAs a Telecoms Network Operations Coordinator at Nityo Infotech, you will be responsible for coordinating the installation and maintenance of Voice and Data Services. Your primary duties will include receiving approved requests from various units within the company, verifying details, and endorsing them to the Telecoms Admin Officer for...
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Client Partnership Manager
1 day ago
Taguig, National Capital Region, Philippines ETeam PH Full timeRole OverviewAs a Client Partnership Manager, you will play a key role in supporting the operations of client Solution Partners. This includes managing and responding to incoming questions, tickets and quotes, as well as documenting and maintaining client's Standard Operating Procedure for their Q2C and other systems/processes.ResponsibilitiesProvide...
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Customer Experience Advocate
7 days ago
Taguig, National Capital Region, Philippines Hr1001 Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Experience Advocate to join our team at Hr1001. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales support to our partner brands.Key Responsibilities:Provide outstanding customer service and sales support to client's advertisers,...
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Head of Human Resources
2 days ago
Taguig, National Capital Region, Philippines World Networking Services Philippines, Inc Full timeCompany Overview:World Networking Services Philippines, Inc is a dynamic organization seeking an exceptional HR Head to lead our team. As a strategic business partner, the successful candidate will drive HR initiatives that align with our company goals.Job Description:The HR Head will oversee all aspects of HR functions, ensuring seamless operations and...
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Voice Data Analyst
2 days ago
Taguig, National Capital Region, Philippines Neksjob Philippines Full timeAbout UsNeksjob Philippines is a dynamic and forward-thinking company dedicated to harnessing the power of speech analytics to drive operational excellence and customer satisfaction.Position OverviewWe are seeking a highly skilled Speech Analytics Specialist to join our Customer Operations Transformation team. The ideal candidate will leverage speech...
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Senior Financial Analyst
5 days ago
Taguig, National Capital Region, Philippines Drake International Philippines Full timeJob DescriptionDrake International Philippines is seeking a highly skilled and experienced Senior Financial Analyst to join their team in Taguig City.Main Responsibilities:Credit Risk Management:Develop and implement effective credit risk management strategies to monitor, manage, and mitigate customer and credit risks on an ongoing basis, ensuring compliance...
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Partner Escalation Specialist
1 week ago
Taguig, Philippines Eteam Workforce Private Corporation Full timePartner Escalation Specialist WFH set up (equipment provided) Salary Offer: Php50,000 - Php60,000 Time zones covered: Asia, America, Europe 9PM - 5AM Manila Time - for coverage of the Americas region 3PM - 11PM Manila Time - for coverage of Europe & India 12PM - 8PM Manila Time - for coverage of APAC & Europe Hours may slightly vary based on daylight...
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Partner Escalation Specialist
1 week ago
Taguig, Philippines Eteam Workforce Private Corporation Full timePartner Escalation SpecialistWFH set up (equipment provided)Salary Offer: Php50,000 - Php60,000Time zones covered: Asia, America, Europe9PM - 5AM Manila Time - for coverage of the Americas region3PM - 11PM Manila Time - for coverage of Europe & India12PM - 8PM Manila Time - for coverage of APAC & EuropeHours may slightly vary based on daylight savings and...
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Partner Escalation Specialist
7 days ago
Taguig, Philippines Eteam Workforce Private Corporation Full timePartner Escalation Specialist WFH set up (equipment provided) Salary Offer: Php50,000 - Php60,000 Time zones covered: Asia, America, Europe 9PM - 5AM Manila Time - for coverage of the Americas region 3PM - 11PM Manila Time - for coverage of Europe & India 12PM - 8PM Manila Time - for coverage of APAC & Europe Hours may slightly vary based on daylight...
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Partner Escalation Specialist
5 days ago
Taguig, Philippines ETeam PH Full timeTime zones covered: Asia, America, Europe 9PM - 5AM Manila Time - for coverage of the Americas region 3PM - 11PM Manila Time - for coverage of Europe & India 12PM - 8PM Manila Time - for coverage of APAC & Europe Hours may slightly vary based on daylight savings and zone requirements Work Experience: Minimum 2 years, operations Process improvements,...
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Partner Escalation Specialist
5 days ago
Taguig, Philippines ETeam PH Full timeTime zones covered: Asia, America, Europe9PM - 5AM Manila Time - for coverage of the Americas region3PM - 11PM Manila Time - for coverage of Europe & India12PM - 8PM Manila Time - for coverage of APAC & EuropeHours may slightly vary based on daylight savings and zone requirementsWork Experience:Minimum 2 years, operationsProcess improvements, escalations...
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Partner Escalation Specialist
5 days ago
Taguig, Philippines ETeam PH Full timeTime zones covered: Asia, America, Europe 9PM - 5AM Manila Time - for coverage of the Americas region 3PM - 11PM Manila Time - for coverage of Europe & India 12PM - 8PM Manila Time - for coverage of APAC & Europe Hours may slightly vary based on daylight savings and zone requirements Work Experience: Minimum 2 years, operations Process improvements,...
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Media Campaign Officer
5 days ago
Taguig, Philippines RecruiterPH Full timeResponsibilities:• Leads as the main point of contact for servicing customers.• Develops account strategies that will mitigate risk in revenue loss and maximize the amount of advertiser spend.• Partner closely with the Sales and Services team.• Ensures that the agreed deal is successful by consulting with clients on their business objectives.•...
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Vice President
5 days ago
Taguig, Philippines Gratitude Philippines Full timeDescription / RequirementsJob title: Vice President - Business and Operations ManagerIndustry: Hospitality, Food & BeverageJob Category: General Management & OpsLocations: 9th Avenue corner 38th Street, Uptown Bonifacio, Taguig CityWork set up: M-F 100% onsite, mid-shift (depending on the business)Highlights:• Strong experience in Hospitality background/...
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Field Operations Specialist
5 days ago
Taguig, Philippines Eteam Workforce Private Corporation Full timeJob Title: Field Operations Specialist - CMSContract Duration: 12 months (subject for extension/absorption/regularization)Work Arrangement: WFHShift Schedule: Primary shift is 11AM - 8PM but may be asked to work in the 6AM -3PM shift from time to time based on business need.Salary Offer: Php35,000 - Php50,000ResponsibilitiesThe scope of work is to the...
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Field Operations Specialist
5 days ago
Taguig, Philippines Eteam Workforce Private Corporation Full timeJob Title: Field Operations Specialist - CMS Contract Duration: 12 months (subject for extension/absorption/regularization) Work Arrangement: WFH Shift Schedule: Primary shift is 11AM - 8PM but may be asked to work in the 6AM -3PM shift from time to time based on business need. Salary Offer: Php35,000 - Php50,000 Responsibilities The scope of work is to...
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Vice President
5 days ago
Taguig, Philippines Gratitude Philippines Full timeDescription / Requirements Job title: Vice President - Business and Operations Manager Industry: Hospitality, Food & Beverage Job Category: General Management & Ops Locations: 9th Avenue corner 38th Street, Uptown Bonifacio, Taguig City Work set up: M-F 100% onsite, mid-shift (depending on the business) Highlights: • Strong experience in Hospitality...
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Vice President
5 days ago
Taguig, Philippines Gratitude Philippines Full timeDescription / Requirements Job title: Vice President - Business and Operations Manager Industry: Hospitality, Food & Beverage Job Category: General Management & Ops Locations: 9th Avenue corner 38th Street, Uptown Bonifacio, Taguig City Work set up: M-F 100% onsite, mid-shift (depending on the business) Highlights: • Strong experience in Hospitality...
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Field Operations Specialist
5 days ago
Taguig, Philippines Eteam Workforce Private Corporation Full timeJob Title: Field Operations Specialist - CMS Contract Duration: 12 months (subject for extension/absorption/regularization) Work Arrangement: WFH Shift Schedule: Primary shift is 11AM - 8PM but may be asked to work in the 6AM -3PM shift from time to time based on business need. Salary Offer: Php35,000 - Php50,000 Responsibilities The scope of work is to...
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Pharmacy Benefits
5 days ago
taguig, Philippines Eteam Workforce Private Corporation Full timeServe as the Project Manager working closely with the pharmacy consultant, main liaison to H&B client service team, our PBM partners as well as any other partner vendors, communicate as needed directly with the client and support client deliverables on WTW clients, which includes the following: Management of client’s PBM programs serviced in North...
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Operations Associate
5 days ago
Taguig, Philippines ABSI Full timeJob DescriptionHelp the instructor in facilitating the online training programMonitor and participate in the selection process of the studentOrganize pre-bootcamp enrollment and onboarding Coordinate with instructors on the activities and projects of traineesCollaborate with instructor to better manage student cohortCreate proper documentation of cohort and...
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Media Campaign Officer
5 days ago
Taguig City, Philippines RecruiterPH Full timeResponsibilities: • Leads as the main point of contact for servicing customers. • Develops account strategies that will mitigate risk in revenue loss and maximize the amount of advertiser spend. • Partner closely with the Sales and Services team. • Ensures that the agreed deal is successful by consulting with clients on their business objectives. •...
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Operations Associate
5 days ago
Taguig, Philippines ABSI Full timeJob Description Help the instructor in facilitating the online training program Monitor and participate in the selection process of the student Organize pre-bootcamp enrollment and onboarding Coordinate with instructors on the activities and projects of trainees Collaborate with instructor to better manage student cohort Create proper documentation of...
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Pharmacy Benefits
5 days ago
taguig, Philippines Eteam Workforce Private Corporation Full timeServe as the Project Manager working closely with the pharmacy consultant, main liaison to H&B client service team, our PBM partners as well as any other partner vendors, communicate as needed directly with the client and support client deliverables on WTW clients, which includes the following: Management of client’s PBM programs serviced in North...
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Pharmacy Benefits
5 days ago
Taguig, Philippines Eteam Workforce Private Corporation Full timeServe as the Project Manager working closely with the pharmacy consultant, main liaison to H&B client service team, our PBM partners as well as any other partner vendors, communicate as needed directly with the client and support client deliverables on WTW clients, which includes the following:Management of client’s PBM programs serviced in North...
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Media Campaign Officer
5 days ago
Taguig City, Philippines RecruiterPH Full timeResponsibilities: • Leads as the main point of contact for servicing customers. • Develops account strategies that will mitigate risk in revenue loss and maximize the amount of advertiser spend. • Partner closely with the Sales and Services team. • Ensures that the agreed deal is successful by consulting with clients on their business objectives. •...