Compassionate Healthcare Navigator

1 week ago


Pagadian, Zamboanga Peninsula, Philippines beBeePatient Full time ₱600,000 - ₱1,200,000
Job Summary

A compassionate and dedicated Patient Advocate plays a pivotal role in assisting patients navigate the complexities of healthcare.

This key position involves enrolling patients in philanthropic aid programs, managing post-enrollment tasks, reviewing patient enrollments for accuracy, and escalating and appealing patient assistance denials.

Responsibilities
  • Enroll patients in financial assistance initiatives
  • Effectively manage post-enrollment tasks including submitting claims and ordering medications
  • Review patient enrollments for accuracy and completeness
  • Escalate and appeal patient assistance denials
  • Order, receive, and log medication orders
  • Coordinate timely delivery of medications to designated pharmacies
  • Provide exceptional customer service to patients and clients
  • Inform patients about their financial options regarding healthcare
  • Identify opportunities to improve healthcare products and services
Requirements
  • Proven experience in high-performance environments
  • Hands-on experience in healthcare required
  • High school diploma or equivalent educational background
  • Strong listening and communication skills
  • Excellent written and verbal communication abilities
  • Proficient computer skills
  • Attention to detail
  • Ability to offer emotional support and empathy
  • Passion for patient well-being
  • Pass standard background check and drug screen
  • Complete medical clearance per health system requirements
  • Remote positions require a HIPAA-compliant workspace within the United States time zone


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