Current jobs related to Help Desk Associate - Taguig, National Capital Region - TASQ Staffing Solutions

  • Help Desk Technician

    7 days ago

    Taguig, National Capital Region, Philippines Ayuda Business Management solution Inc Full time

    Ayuda Business Management Solution Inc is seeking a skilled and detail-oriented IT Service Desk Agent to join our team. In this role, you will be responsible for providing top-notch technical support to our customers, ensuring that their technical issues are resolved efficiently and effectively.The ideal candidate will have excellent problem-solving skills,...

  • Help Desk Technician

    2 days ago

    Taguig, National Capital Region, Philippines IQVIA Argentina Full time

    Job SummaryIQVIA Argentina is seeking a Help Desk Technician to join our team. In this role, you will be responsible for providing technical support and assistance to our employees and customers.ResponsibilitiesProvide first-level technical support via phone, email, or in-person.Document all customer interactions and maintain accurate records in our...

  • Help Desk Specialist

    7 days ago

    Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full time

    Job Title:Help Desk SpecialistWe are seeking a skilled Help Desk Specialist to join our team at Nityo Infotech Services Philippines Inc. In this role, you will be responsible for providing exceptional customer service and technical support to our clients.Responsibilities:Triage customer inquiries and incidents in a timely and efficient manner;Communicate...

  • IT Help Desk

    4 weeks ago

    Taguig, National Capital Region, Philippines Nityo Infotech Full time

    URGENT HIRINGNITYO INFOTECH IS LOOKING FOR IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE - 14 HC NEEDEDSalary: Up to 30,000 PHP GrossLocation: BGC, Taguig (Hybrid)Schedule: Shifting / Night ShiftProject based - 6 months (Subject for extension)Start Date: July 29, 2024Open House Interview: July 09-16, 2024Other Benefits:HMO and Group Insurance after 1...

  • IT Help Desk

    18 hours ago

    Taguig, National Capital Region, Philippines Nityo Infotech Full time

    URGENT HIRINGNITYO INFOTECH IS LOOKING FOR IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE - 14 HC NEEDEDSalary: Up to 30,000 PHP GrossLocation: BGC, Taguig (Hybrid)Schedule: Shifting / Night ShiftProject based - 6 months (Subject for extension)Start Date: July 29, 2024Open House Interview: July 09-16, 2024Other Benefits:HMO and Group Insurance after 1...

  • Help Desk Expert

    2 days ago

    Taguig, National Capital Region, Philippines iOPEX Technologies Full time

    iOPEX Technologies is seeking an experienced Help Desk Expert to join our dynamic team. As a Technical Support Specialist, you'll play a vital role in providing top-notch technical support to our customers.About the RoleIn this position, you'll be responsible for:Providing technical assistance and issue resolution to customers via email or remote web...

  • Help Desk Technician

    9 hours ago

    Taguig, National Capital Region, Philippines Nityo Infotech Full time

    We are seeking a highly skilled Help Desk Technician to join our team at Nityo Infotech. As a member of our technical support team, you will be responsible for providing technical assistance to customers and resolving technical issues in a timely manner.About the Position:Provide technical support to customers via phone, email, or chatAnalyze and...

  • Help Desk Specialist

    5 days ago

    Taguig, National Capital Region, Philippines Nityo Infotech Full time

    Nityo Infotech is hiring a Help Desk Specialist to support our growing customer base. In this role, you will be responsible for resolving technical issues via phone and email, ensuring that our customers receive prompt and professional assistance.About the Job:Resolve customer complaints and issues related to technical support.Analyze and diagnose technical...

  • Help Desk Manager

    2 days ago

    Taguig, National Capital Region, Philippines Strategic Networks, Inc. Full time

    Job Summary:">We are looking for a highly skilled Help Desk Manager to oversee our technical support operations.The ideal candidate will have a strong background in IT and excellent leadership skills.Key Responsibilities:Manage a team of technical support specialistsDevelop and implement effective support strategiesMonitor and analyze support metrics to...

  • Help Desk Professional

    7 days ago

    Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    Nityo Infotech Services Philippines is an innovative IT solutions provider dedicated to delivering exceptional service experiences.About the JobAs a Help Desk Professional, you will play a critical role in ensuring that our clients receive the best possible support.Job Highlights:Project-based opportunity with a potential for extensionShifting schedule with...

  • Help Desk Technician

    2 days ago

    Taguig, National Capital Region, Philippines HCLTech Full time

    HCLTech is committed to delivering exceptional customer experiences and seeks a skilled Help Desk Technician to join its team. As a key member of our support infrastructure, this role plays a vital part in ensuring seamless operations and meeting customer expectations.About the JobThe successful candidate will be responsible for providing technical...

  • IT Service Desk Professional

    7 days ago

    Taguig, National Capital Region, Philippines Ayuda Business Management solution Inc Full time

    We are seeking a highly motivated and organized IT Service Desk Agent to join our team at Ayuda Business Management Solution Inc. As a key member of our IT department, you will be responsible for providing exceptional technical support to our customers.The successful candidate will have a strong background in IT, with a focus on service desk operations. They...

  • Help Desk Specialist

    7 days ago

    Taguig, National Capital Region, Philippines Nityo Infotech Full time

    Job Title: Service Desk EngineerAbout the Role:Nityo Infotech is seeking a skilled Service Desk Engineer to join our team. As a Service Desk Engineer, you will be responsible for providing technical support to our clients and ensuring that their issues are resolved efficiently.Key Responsibilities:Provide excellent customer service and technical support via...

  • Help Desk Specialist

    18 hours ago

    Taguig, National Capital Region, Philippines Strategic Networks, Inc. Full time

    Company Overview:\We are Strategic Networks, Inc., a leading provider of innovative IT solutions.\Our mission is to deliver exceptional customer service and support.\Job Description:\The IT Service Desk is the primary point of contact for customers seeking technical assistance.\As an IT Service Desk representative, you will provide timely and effective...

  • Help Desk Engineer

    2 days ago

    Taguig, National Capital Region, Philippines Helloconnect, Inc. Full time

    ResponsibilitiesFirst/Second Line Technical Support: Provide technical assistance to HelloConnect employees via the service desk, face to face and remote channels.Hardware and Software Deployment: Deploy new hardware, software and accounts to our employees.Vendor Management: Manage and communicate with vendors and service providers.Device and License...

  • IT Help Desk Professional

    7 days ago

    Taguig, National Capital Region, Philippines Nityo Infotech Full time

    Key ResponsibilitiesProvide technical assistance to customers via phone, email, or chat.Analyze and resolve technical issues related to computer systems, printers, networks, and device connectivity.Work with customers to understand their needs and provide solutions.Maintain accurate records of customer interactions.RequirementsBachelor's Degree in Computer...

  • IT Help Desk Representative

    3 days ago

    Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    We are seeking a skilled and experienced Computer Systems Technician to join our team at Nityo Infotech Services Philippines. The successful candidate will provide technical assistance and support to our clients, ensuring that their computer systems and networks are running smoothly.The ideal candidate will have a strong background in computer systems and...

  • Front Desk Associate

    7 days ago

    Taguig, National Capital Region, Philippines Potami One Water Enterprise Inc. Full time

    Company Overview:Potami One Water Enterprise Inc. is a leading beverage manufacturer that specializes in producing high-quality artesian drinking water with naturally occurring essential minerals and electrolytes. Our commitment to sustainability and customer satisfaction sets us apart from the competition.Job Responsibilities:The Receptionist/Admin...

  • Help Desk Professional

    7 days ago

    Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full time

    What You Will DoIn this role as a Service Desk Analyst, you will be responsible for handling customer inquiries, incidents, and service requests. You will communicate with customers in their preferred language, gather information to identify underlying problems, and work with customers to resolve issues in a timely manner.You will also be required to...

  • Help Desk Associate

    4 days ago

    Taguig, National Capital Region, Philippines Nityo Infotech Full time

    Nityo Infotech: A Great Place to Work!We're seeking a talented Technical Support Representative to join our team and contribute to our mission of delivering exceptional customer experiences.What We Offer:A competitive base salary of $25,000An attractive completion bonus structureOngoing training and professional development opportunitiesAbout the Position:In...

Help Desk Associate

1 week ago

Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

Job Overview

TASQ Staffing Solutions is seeking an experienced Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work effectively in a team environment.

About the Job

  • Work arrangement: Onsite in a modern office space
  • Shift schedule: Rotating night shifts with regular breaks

Key Responsibilities

  1. Deliver exceptional customer service experience through prompt response to customer inquiries and concerns
  2. Collaborate with internal teams to resolve complex customer issues
  3. Conduct thorough investigations and gather necessary information to make informed decisions on claims
  4. Maintain accurate records and update customer information as needed
  5. Develop and maintain knowledge of company policies, procedures, and industry regulations

Requirements

  • Bachelor's or Associate's degree in any field; or equivalent work experience
  • At least 2 years of customer-facing work experience, preferably in a call center setting
  • Short Term Disability Claim Processing experience, including reviewing and gathering information, making phone calls, and making decisions on claims, preferred
  • Legal and policy experience, including reading, interpreting policies, and applying industry regulations to claims situations, preferred
  • Proficiency in Microsoft Outlook, Word, and Excel; computer skills and typing speed are essential