Help Desk Technician

2 weeks ago


Taguig, National Capital Region, Philippines IQVIA Argentina Full time

Job Summary

IQVIA Argentina is seeking a Help Desk Technician to join our team. In this role, you will be responsible for providing technical support and assistance to our employees and customers.

Responsibilities

  • Provide first-level technical support via phone, email, or in-person.
  • Document all customer interactions and maintain accurate records in our database.
  • Collaborate with senior technicians to resolve complex technical issues.
  • Participate in ongoing training and professional development to stay up-to-date on industry trends and technologies.

Requirements

  • Bachelor's degree in Computer Science or related field required.
  • At least one year of experience in a help desk or technical support role.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.


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