Virtual Service Representative
1 month ago
Job Overview
Neks Job Philippines is seeking a highly skilled and motivated Virtual Service Representative to join our team in Pasig City. As a Virtual Service Representative, you will be responsible for handling customer inquiries and resolving their requests in a timely and professional manner.
About the Role
We are looking for candidates who have at least a High School Graduate (old curriculum) or Senior High School Graduate background and 1 year of experience in call center work. International accounts and excellent communication skills are also essential for this role.
Key Responsibilities
Your day-to-day tasks will include:
- Answering incoming calls from customers
- Resolving customer inquiries and requests efficiently
- Ensuring customer satisfaction through timely and effective issue resolution
- Utilizing various client-based tools and applications for customer management and servicing
- Providing top-notch service with a friendly, confident, and knowledgeable demeanor
Why Join Us?
We offer a competitive salary of around ₱20,000 per month, exciting performance bonuses and account-specific allowances, career advancement opportunities, comprehensive healthcare benefits, and the chance to promote within the company. If you're looking for a challenging and rewarding career, we encourage you to apply.
Requirements
To be successful as a Virtual Service Representative, you should have:
- At least a High School Graduate (old curriculum) or Senior High School Graduate background
- 1 year of experience in call center work
- Excellent communication skills
- A willingness to work on-site in Pasig City
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