Career Development Specialist

2 weeks ago

Porac, Philippines beBeeInstructional Full time ₱250,000 - ₱500,000
Job Opportunity

The Instructional Designer is responsible for overseeing the entire project lifecycle, from initiation to closure. This role involves creating engaging and effective eLearning content that meets client needs.

Main Responsibilities
  • Analysis: Identify client problems, resource availability, and target learner profiles.
  • Design: Develop branded templates, brainstorm design elements, and generate ideas for activities, gamification, storytelling, and assessment.
  • Development: Create content using Adobe Creative Suite, Audacity, and other multimedia tools, as well as eLearning software like Captivate and Storyline.
  • Project Management: Collaborate with stakeholders, create project documentation, and ensure timely communication and task execution.

This position requires strong analytical, design, and development skills, as well as excellent written and communication skills. The ideal candidate will have proficiency in various software applications, including MS Office, and prior experience in customer service or call center environments is highly desirable.

Required Qualifications
  • Bachelor's Degree in related fields.
  • 4 years of related experience or equivalent combination of education and experience in a call center environment.
  • Training needs analysis, methods, and procedures.
  • Process mapping and visual display design principles.
  • Excellent written and communication skills.
  • Proficiency in various software application programs, including MS Office.
  • Prior customer service or call center environment experience.

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