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Cloud Service Desk Professional
2 weeks ago
Tahche Careers is seeking a Cloud Service Desk Professional to join our growing organization. In this role, you will provide expert technical support to our clients, ensuring prompt resolution of issues.
About the Position:- This is a full-time position on a US shift with potential for occasional onsite support.
- Manage escalated service tickets, ensuring timely resolution and escalation as needed.
- Provide consulting on applications, best practices, and general IT processes.
- Monitor and manage diverse computing environments for various business clients.
- At least 7 years of experience as a Systems and Network Administrator
- Strong knowledge of system security, including intrusion detection and data backup/recovery
- Competitive compensation package and benefits
- 13th-month pay
- Paid Leaves commutable to cash
- Personal development and training opportunities