Client Success Advocate

1 day ago


Calamba, Calabarzon, Philippines beBeeCustomerSuccess Full time ₱4,000,000 - ₱6,000,000

Job Opportunity: Client Success Advocate

 

We are seeking a proactive and customer-focused professional to join our remote team in supporting clients on our purchasing platform.

The ideal candidate will play a vital role in day-to-day account management, client communications, and overall customer satisfaction for low-touch and mid-tier clients.

This position is well-suited for someone with a keen eye for detail, exceptional communication skills, and a strong drive to help clients succeed.

Responsibilities:

• Conduct proactive outreach across a diverse client portfolio to ensure clients are fully functional on our platform.

• Independently manage communications and account needs for lower-tier and less complex accounts.

• Support onboarding for new clients, including account setup and introductory training.

• Collaborate with CSMs to support day-to-day account activities such as user outreach and capturing client feedback.

• Monitor platform usage to identify issues or improvement opportunities.

• Assist in creating quarterly business review (QBR) presentations by developing Google Slide/PowerPoint decks.

Qualifications:

• Proven experience in customer support, account management, or a similar role.

• Strong organizational skills with a detail-oriented approach.

• Excellent communication and interpersonal skills for remote interaction with diverse clients.

Benefits of this role include the opportunity to work remotely, develop your skills in account management, and contribute to the success of our clients.

This is an excellent career opportunity for individuals who are passionate about delivering exceptional customer experiences and driving business growth.



  • Calamba, Calabarzon, Philippines beBeePatient Advocate Full time $60,000 - $90,000

    Job DescriptionWe are seeking a dedicated patient advocate to assist patients in navigating the complexities of the healthcare system. This role involves enrolling patients in philanthropic aid programs, managing post-enrollment work, and reviewing patient enrollments for accuracy and completeness.The patient advocate will also be responsible for escalating...


  • Calamba, Calabarzon, Philippines beBeeCustomer Full time ₱4,883,496 - ₱8,313,024

    Job OverviewAs a Senior Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding clients' products and services.You will collaborate with internal and external teams in handling customer needs to provide customer service in a timely and professional manner.


  • Calamba, Calabarzon, Philippines beBeeCustomerSuccess Full time ₱3,000,000 - ₱4,000,000

    Unlock Customer SuccessWe are seeking a dedicated and experienced Customer Success Manager to drive exceptional service delivery to our clients. As the Customer Success Manager, you will be responsible for managing client accounts, resolving inquiries through chat, liaising with product and service providers, and building scalable processes for future...


  • Calamba, Calabarzon, Philippines beBeeCustomerSuccess Full time ₱800,000 - ₱1,000,000

    Job OverviewWe are seeking a highly skilled professional to ensure clients achieve desired outcomes while using our services. As a key member of the customer-facing team, you will be responsible for delivering value and satisfaction.Key ResponsibilitiesDevelop and maintain strong relationships with clients.Identify and address potential issues before they...


  • Calamba, Calabarzon, Philippines beBeeClient Full time ₱30,000 - ₱50,000

    Enterprise Client Support Specialist\This role is dedicated to delivering exceptional client experience and providing strong support to internal teams.\Key Responsibilities\\Client Communications - Manage daily communications with enterprise clients, responding promptly to requests and needs.\Proactive Approach - Maintain a proactive approach to client...


  • Calamba, Calabarzon, Philippines beBeeCoordinate Full time $60,000 - $75,000

    Job DescriptionWe are seeking a highly organized and detail-oriented Operations Coordinator to join our team. The successful candidate will provide exceptional support to our clients, ensuring seamless coordination of projects and timely delivery of results.The Operations Coordinator will be responsible for maintaining detailed calendars, project timelines,...


  • Calamba, Calabarzon, Philippines beBeeSuccess Full time ₱1,200,000 - ₱1,500,000

    Job Title:Achieving Success through Client EngagementDeliver impactful product presentations and walkthroughs to clients, ensuring seamless adoption of our solutions. Collaborate with cross-functional teams to align client needs with our offerings.Key Responsibilities:Develop and execute effective onboarding strategies for new clients.Act as a primary point...


  • Calamba, Calabarzon, Philippines beBeeSupport Full time $40,000 - $80,000

    Customer Support Representative OpportunityWe're seeking a highly skilled and detail-oriented customer support representative to join our team. As the front line for business clients, you'll ensure a seamless, professional experience through timely and solution-driven support.This role involves:Acting as the primary point of contact for B2B clients via email...


  • Calamba, Calabarzon, Philippines beBeeClientExperience Full time $45,000 - $75,000

    About the RoleThe Client Experience Specialist plays a pivotal role in delivering exceptional client satisfaction by streamlining onboarding processes, ensuring quality assurance, and facilitating successful service fulfillment. This position demands strong communication, problem-solving, and organizational skills to build lasting client relationships, drive...


  • Calamba, Calabarzon, Philippines beBeeBusiness Full time $55,000 - $70,000

    Business Support SpecialistWe are seeking a proactive Business Support Specialist to deliver exceptional remote support for our clients navigating business incorporation, accounting, and compliance in Australia.This role is pivotal in ensuring seamless onboarding, resolving inquiries with speed and empathy, and continuously improving client experiences...