AI and Customer Experience Operations Specialist

2 days ago

Manila, National Capital Region, Philippines beBeeAnalytics Full time $60,000 - $80,000
Job Overview

AI and Customer Experience Operations Specialist

This role operates at the intersection of Product, Technical Partnerships, and Go-to-Market (GTM) Operations. The mission is to design AI-powered processes that drive efficiency, deliver key insights, and accelerate growth.

The ideal candidate will have experience in GTM Operations, Revenue Operations, Data Intelligence, Sales Operations, or Product Operations. They should be hands-on proficient using AI tools to solve real business problems and have strong analytical and data modeling skills.

  • Design, build, and maintain core NPI GTM performance dashboards.
  • Develop and deploy specialized AI agents to automate preliminary data analysis.
  • Power our partner ecosystem by developing AI-enhanced workflows to streamline partner onboarding, enablement, and performance analysis.
  • Re-engineer core processes by mapping, analyzing, and overhauling key operational and customer experience workflows.
Required Skills and Qualifications
  • 1+ years of experience in sales process analytics, business operations, reporting, or consulting.
  • Strong analytical and problem-solving skills with the ability to interpret complex data and provide actionable insights.
  • Proficiency in Salesforce, database management, and developing structured reports/dashboards.
What We Offer
  • Comprehensive health insurance package.
  • Personal Time Off Leaves.
  • Quarterly Performance Bonus.
  • Employee Assistance and Wellness Programs.

We are an equal opportunity employer that values diversity and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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