Technical Support Professional

2 weeks ago


Manila, National Capital Region, Philippines TASQ Staffing Solutions Full time

At TASQ Staffing Solutions, we are seeking a skilled Technical Support Professional to join our team. The ideal candidate will possess excellent technical skills and a strong ability to communicate effectively with clients.

Key Responsibilities:

  • Provide technical support to clients via various communication channels
  • Manage multiple priorities and meet service level agreements
  • Troubleshoot and resolve application, network, and hardware issues
  • Collaborate with internal teams on work processes and project deliverables
  • Track client issues and provide timely updates

Requirements:

  • Bachelor's degree in Computer Science, MIS, or related field
  • Experience in tech support, troubleshooting, and IT systems preferred
  • Strong communication, client service, and problem-solving skills
  • Knowledge of web technologies (HTML, CSS, XML) and JIRA is a plus
  • Ability to work flexible hours, including weekends and holidays

This is a fantastic opportunity for a motivated individual to join our team and contribute to the success of TASQ Staffing Solutions.



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