Customer Support Specialist

7 days ago


Manila, National Capital Region, Philippines Trafilea Full time

Trafilea, a global company that builds transformative brands, is seeking a Customer Support Specialist to deliver wow-worthy experiences.

We are a data-driven team of enthusiasts passionate about marketing, exponential technologies, and innovation. Our dynamic culture fosters collaboration and growth among talented professionals.

We have over 300 employees working globally, united by our purpose and core values. Our commitment to customer satisfaction has led to recognition in Forbes and FlexJobs as one of the Top 25 Companies for Remote Workers.

We are looking for dedicated individuals who share our passion for driving brand success. If you're eager to learn and grow with us, join our journey and discover the exciting opportunities ahead

As a Customer Support Specialist, you will communicate with customers through various channels to answer questions, resolve issues, and provide exceptional service. You will influence customer decisions and create memorable experiences.

Key Responsibilities:
  • Provide high-quality customer support through phone, email, or social media
  • Influence customer buying decisions with accurate information and recommendations
  • Deliver exceptional customer experiences through chat assistance


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