BPO Customer Support Specialist

3 days ago


Makati City, National Capital Region, Philippines JetSon Manpower Agency Full time

Job Description

We are looking for a talented BPO Customer Support Specialist who can provide exceptional customer service to our international clients. The successful candidate will have excellent communication and problem-solving skills, as well as the ability to multitask and handle multiple tasks at once.

Key Responsibilities

  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer issues by identifying problems and analyzing information
  • Provide product or service information and explain features and functionalities
  • Listen to customer feedback and reviews and use them to improve products and services
  • Maintain accurate records of customer interactions and account information

Requirements

  • 2 years of experience in BPO customer support
  • Excellent communication and problem-solving skills
  • Able to multitask and handle multiple tasks at once
  • Degree in any field

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