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BPO Experience Customer Service Professional
1 week ago
Overview: At Nityo Infotech Services Philippines, we are seeking a highly motivated and experienced Customer Service Representative to join our team. As a CSR, you will play a crucial role in ensuring that our customers receive exceptional service and support.
Responsibilities:
- Interact with customers via phone, email, or chat to understand their needs and concerns
- Analyze customer issues and provide effective solutions
- Collaborate with colleagues to achieve sales and service targets
- Maintain accurate records of customer interactions
Requirements:
- 2 years of college education or 2-year vocational course
- 1-2 years of experience in voice CS
- Excellent verbal and written communication skills
- Customer service-oriented
- BPO experience an advantage
What We Offer:
- A competitive salary package: P25,000 + incentives (max of P4,000)
- The opportunity to work on a shifting schedule (6am-11pm, no graveyard shift)
- A chance to develop your skills and career in the BPO industry
