Chief Plan Administrator

3 days ago

Quezon City, National Capital Region, Philippines beBeeAdministrative Full time ₱3,000,000 - ₱3,750,000
Job Description

We are seeking a highly organized and detail-oriented individual to fill the role of Plan Member Administrator I. As a member of our Insurance Operations team, you will be responsible for encoding plan member amendments in our system.

Key Responsibilities:
  • Ensure all necessary information is received and appropriate decisions are made regarding eligibility before updating the system.
  • Refer exception requests and complex cases to the Senior Certificate Administrator for further processing.
  • Communicate with plan administrators via letter or email to obtain any missing information required for eligibility updates.
  • Consistently achieve the service levels established by the company and practice good judgment in processing cases.
  • Perform thorough checks to eliminate financial errors and render overtime work during high-volume periods, including being on-call on Saturdays and holidays as needed.
  • Assist colleagues with their work upon request, manage leaves during peak seasons, and handle dedicated clients requiring special attention.
Required Skills and Qualifications

To be successful in this role, you will need the following skills and qualifications:

  • Open for fresh graduates, though preference will be given to candidates with at least one year of relevant work experience in a professional setting.
  • Candidates with experience in back-office operations or administrative roles are highly desirable. This includes familiarity with office management tasks, data entry, document handling, and providing general support to ensure efficient office operations.
  • A bachelor's degree in any field is required.
  • Amenable for flexible shift – either night or day, depending on the assignment.
Benefits

As a member of our team, you can expect:

  • Empowerment to learn and grow in your career.
  • Recognition and support in a flexible environment that values well-being and inclusion.
  • Opportunities to shape the future you want to see.
About Us

We are committed to creating a diverse and inclusive workplace where employees feel valued and supported.

Our goal is to provide equal employment opportunities to all applicants and employees without regard to race, color, national origin, gender, sexual orientation, disability, age, marital status, family status, ancestry, or any other protected characteristic.

If you require assistance during the application process, please contact us.

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