
Chief Product Officer
2 weeks ago
We are seeking a strategic leader to spearhead our product suite, driving innovation and excellence in customer care.
This is a high-impact role that sits at the intersection of commercial strategy and technology execution.
The ideal candidate has a background in sales/marketing with a deep understanding of software development and engineering processes.
Key Responsibilities:
- Product Vision & Strategy: Define and own the overall product vision, aligned with company goals and market opportunities.
- Cross-functional Collaboration: Act as a bridge between sales, marketing, engineering, and customer support, ensuring product decisions balance commercial and technical needs.
- Engineering Partnership: Represent product in engineering meetings, working closely with developers to prioritise features, resolve trade-offs, and ensure timely, high-quality delivery.
- Market & Customer Insight: Conduct customer research and competitive analysis to identify opportunities, shape features, and drive adoption.
- Go-to-Market Enablement: Work with marketing and sales teams to ensure successful product launches, positioning, and sales enablement.
- Data-Driven Decision Making: Define KPIs, analyse usage and adoption metrics, and continuously optimise the product based on insights.
Requirements:
- Fluent English: You should be fluent in both written and spoken English.
- Experience: 5+ years in product management/ownership, ideally within SaaS, eCommerce, logistics, or marketplaces.
- Technical Fluency: Strong experience working closely with engineering teams; ability to understand software architecture, APIs, and development workflows.
- Commercial Acumen: Background in sales/marketing, with proven ability to align product strategy with revenue growth and customer needs.
- Leadership: Ability to influence, inspire, and build consensus across technical and non-technical stakeholders.
- Execution: Proven track record of delivering complex digital products from concept through to launch and growth.
- Analytical & Strategic: Data-driven mindset with the ability to zoom out on vision while drilling down into detail.
- Communication: Excellent written and verbal communication skills, able to represent product both internally and externally.
- Agile Development: Familiarity with agile development methodologies, product discovery, and roadmap prioritisation frameworks.
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