Digital Enterprise Manager

1 week ago

Barcelona, Philippines beBeeOperations Full time ₱20,000 - ₱25,000
Online Business Management Role">

This key position ensures the smooth operation of our business by overseeing and improving systems, processes, workflows, and operations across the organization.

The successful candidate will be responsible for managing and optimizing business systems and technology stacks, building and maintaining automated workflows and pipelines for lead nurturing, onboarding, task assignments, and follow-ups. They will also document and refine standard operating procedures to ensure consistency across departments.

In addition, they will manage client invoicing cycles, ensuring accurate and timely issuance and follow-up of all invoices. The ideal candidate will maintain oversight of client and contractor agreements, ensuring contracts are up-to-date, correctly stored, and in line with business policies.

They will liaise with clients regarding billing queries and coordinate with senior management for any exceptions or updates. The role also involves using tools like ClickUp and Slack to ensure all team members are aligned and accountable for their deliverables.

The successful candidate will monitor timelines, assign tasks, and flag any issues or blockers that could affect service delivery or project deadlines. They will lead internal process improvement initiatives across the business.

Client Experience Oversight

The candidate will continuously improve the client onboarding and management process through automation and streamlined touchpoints. They will ensure all client-facing systems are user-friendly, branded, and regularly updated.

They will proactively identify inefficiencies, risks, or gaps and implement preventative solutions.

Requirements

The ideal candidate will have proven experience as an Online Business Manager, Operations Manager, or similar role in a digital or service-based business. They will have advanced knowledge of business operations, systems thinking, and automation workflows.

They will also possess strong organizational and time-management skills, with a strong attention to detail. The ability to work independently and collaboratively in a fast-paced, remote environment is essential.

A confident communicator with a proactive, solution-focused mindset is required for this role.

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