Remote Customer Service Representative
1 day ago
As a Customer Service Representative, you will be the primary point of contact for clients and customers, providing exceptional support and resolving their inquiries in a timely and professional manner.
Key responsibilities include handling inbound and outbound calls, responding to customer emails and chats, and escalating complex issues to the appropriate team members.
Our ideal candidate is highly motivated, enthusiastic, and possesses excellent communication and problem-solving skills.
Requirements- Must have prior call center experience
- High school diploma or equivalent required
- Excellent written and verbal communication skills
- Ability to multitask and work effectively in a fast-paced environment
- Proficient in Microsoft Office and other software applications
At our organization, we value our employees and strive to create a positive and productive work environment.
- Competitive compensation package
- Opportunities for career growth and advancement
- Comprehensive benefits, including health insurance and paid time off
- Recognition and rewards for outstanding performance
This job operates in a professional office environment with minimal distractions and interruptions.
Regularly required to sit/stand for long periods while using a computer and telephone headset.
Occasionally may be required to move about the office to accomplish tasks.
Conditions of Employment- Must be authorized to work in the country where the job is based
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint
- Must be willing to submit to drug screening
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