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Customer Experience Specialist

2 months ago

Mandaluyong City, National Capital Region, Philippines Neksjob Full time
  • Job Summary: Neksjob Philippines is seeking a highly skilled Customer Experience Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients.
  • About the Role: As a Customer Experience Specialist, you will be the primary point of contact for our clients, responding to their inquiries and resolving any issues they may have.
  • Key Responsibilities:
    • Provide exceptional customer service and support to clients via phone, email, and chat.
    • Respond to client inquiries and resolve any issues they may have in a timely and professional manner.
    • Work collaboratively with our team to ensure that client needs are met and exceeded.
  • Requirements:
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and adapt to changing priorities.
    • Knowledge of MS Office and internet browsing.
Why Work with Us: At Neksjob Philippines, we believe in creating a positive and supportive work environment that allows our employees to thrive. We offer competitive salaries, comprehensive benefits, and opportunities for career growth and development. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this role.