Onboarding Specialist
7 days ago
**About the Role**
We are looking for an experienced Back-office Associate to join our team. As an Onboarding Specialist, you will be responsible for coordinating the onboarding process for new employees, ensuring a seamless integration into our company.
**Key Responsibilities**
Your key responsibilities will include:
- Coordinating with the MIS team to validate data
- Communicating with multiple stakeholders to ensure all stages of employee onboarding are complete
- Ticket management (email, chat) of issues raised by employees and program managers
- Preparing weekly reports and summaries of onboarding data and progress
**Requirements**
To be successful in this role, you will need:
- Effective interpersonal skills; personable, diplomatic, flexible, patient
- Knowledge of ticketing tools
- Familiarity with or ability to rapidly acquire troubleshooting skills
- Sound knowledge of personal computers and operating systems or ability to acquire this knowledge rapidly
- Good typing skills and communication skills
- Ownership and commitment to problem resolution
**What We Offer**
We offer a competitive salary, opportunities for professional growth and development, and a dynamic work environment.
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