Project Management Specialist

5 days ago


Quezon City, National Capital Region, Philippines Intogreat Solutions Full time

We are seeking a Project Management Specialist to join our team at Intogreat Solutions. As a key member of our organization, you will be responsible for ensuring seamless project management, effective onboarding, and dedicated hyper-care support for our clients.

  • Coordinate cross-functional teams to meet customer objectives and drive timely implementation.
  • Guide clients through the onboarding process, maximizing platform capabilities and user adoption.
  • Provide hyper-care support during the first 3-6 months, proactively addressing challenges and optimizing usage.
  • Develop customer success plans, monitor key metrics, and drive value realization.
  • Collaborate with the sales team to identify upsell/cross-sell opportunities and expand client relationships.
  • Serve as the voice of the customer, providing feedback to Product and Support teams for continuous improvement.
Job Requirements
  • 5+ years of experience in project management, customer success, or account management.
  • English-speaking country experience.
  • Strong project management skills with onboarding and implementation expertise.
  • Excellent relationship-building, communication, and problem-solving abilities.
  • Familiarity with project management software and customer success tools.
  • Able to analyze customer data and mitigate churn risks.


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