Healthcare Advocate

3 days ago

Cebu City, Central Visayas, Philippines beBeeCustomerSupport Full time ₱1,200,000 - ₱2,200,000

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.

Primary Responsibilities
  • Answer incoming phone calls from healthcare providers and identify the type of assistance needed.
  • Focus on resolving issues on the first call, navigating through complex computer systems to provide a response to callers.
  • Deliver information and answer questions in a positive manner to facilitate solid relationships with providers and their staff.
  • Complete documentation to track provider issues and facilitate reporting of overall trends.
Required Skills and Qualifications
  • High school diploma or equivalent work experience.
  • Familiarity with computer applications and ability to navigate new and complex systems.
  • Demonstrated ability to listen skillfully and respond to customers in a compassionate manner.
Benefits and Career Development

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. This position offers comprehensive benefits and opportunities for career growth and development.

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