
Expert Patient Advocate
3 days ago
The role of a Healthcare Specialist involves providing exceptional customer service and support to patients. This includes answering inquiries regarding medical services, insurance coverage, and billing.
As a Healthcare Specialist, you will be responsible for assisting patients with scheduling appointments and accessing medical records. You will also verify insurance coverage and process medical claims and bills.
Additionally, you will coordinate with stakeholders to resolve customer issues and ensure satisfaction. Meeting performance targets related to customer satisfaction and quality is also an essential part of this role.
Qualifications- A high school diploma or equivalent is required; some college coursework in healthcare is preferred.
- Good communication and interpersonal skills are necessary for success in this position.
- Excellent problem-solving and decision-making skills are also required.
- Ability to work effectively in a fast-paced environment is crucial.
- Fixed weekends off provide a healthy work-life balance.
- Competitive salary and monthly commissions are offered as incentives.
- HMO with 2 free dependents from day one provides comprehensive health benefits.
- Paid leaves, overtime, and holiday pay ensure financial security.
- Free coffee and biscuits at the office promote a positive work environment.
- Government-mandated benefits and 13th-month pay offer additional financial benefits.
This is an excellent opportunity to join our growing team and enjoy a career in healthcare. If you have a passion for delivering exceptional customer service, we encourage you to apply for this role today.
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