Financial Services Representative

20 hours ago


Makati City, National Capital Region, Philippines LeadAdvisors Full time
Financial Services Representative

At LeadAdvisors, we're seeking a skilled Financial Services Representative to join our dynamic BPO team in the Philippines. As a key member of our team, you'll play a vital role in connecting clients with the right financial solutions to manage their debt, secure loans, and navigate fiscal responsibilities.

Key Responsibilities:
  • Handle inbound and outbound calls to provide detailed information and support regarding financial products and services.
  • Manage high-volume calls efficiently, maintaining a high level of service and meeting specific performance metrics.
  • Provide customer assistance, resolve issues, and ensure proper follow-up on unresolved matters.
Requirements:
  • At least two years of experience in a call center or financial services environment.
  • Excellent verbal and written communication skills in English.
  • Strong ability to handle customer inquiries and resolve issues efficiently.
  • Comfortable with call center technology and essential financial software.
What We Offer:
  • Competitive salary package + commission.
  • Commissions: tier structure 25k to 100k per month.


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