Client Success Strategist
7 days ago
**Job Role**
Client Success ManagerWe are looking for a highly motivated and experienced Client Success Manager to join our team at Datamatics Careers- Philippines. In this role, you will be responsible for developing and maintaining strong relationships with our clients, ensuring their needs are met, and driving business growth.
The successful candidate will have a strong background in client-facing roles, with expertise in account management, sales, and relationship building.
In this role, you will be responsible for:
- Building and maintaining strong relationships with existing clients;
- Identifying new business opportunities and developing proposals;
- Collaborating with cross-functional teams to deliver high-quality services;
- Providing exceptional customer service and support;
- Conducting regular reviews to measure client satisfaction and identify areas for improvement;
- Developing and executing plans to increase revenue and expand client relationships;
- Staying up-to-date with industry trends and emerging best practices;
- Maintaining accurate records and reporting on client interactions;
- Providing training and coaching to team members on client-related matters;
Requirements**
- Experience in client-facing roles;
- Strong analytical and problem-solving skills;
- Excellent communication and interpersonal skills;
- Knowledgeable in process and client management;
- Proficient in MS Office and relevant software applications;
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