Workforce Optimization Specialist
2 days ago
Job Title: Workforce Management
Job Description:
We are seeking a skilled Workforce Management professional to join our team at VCC Link Inc. The ideal candidate will have a minimum of 2-5 years' experience in Workforce Management, with knowledge of various WFM tools such as IEX, Verint, and CXOne.
Key Responsibilities:
- Full-time work onsite in Cebu City
- Management of workforce schedules, including night shift and shifting schedules
- Optimization of workforce performance and productivity
Requirements:
- Minimum of 2-5 years' experience in Workforce Management
- Knowledgeable with different WFM Tools such as IEX, Verint, and CXOne
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
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