Compliance Expert for Messaging Security

18 hours ago


Tarlac City, Central Luzon, Philippines beBeeCompliance Full time $90,000 - $120,000
About the Role

This position plays a critical role in ensuring the security and integrity of our messaging platform. The Compliance Expert will work closely with automated systems to identify and prevent fraudulent activity, while also educating customers on responsible messaging practices.

Key Responsibilities:
  • Monitor live message content to detect potential fraud, spam, and phishing attempts.
  • Detect, report, and take appropriate action against suspicious activity, including blocking malicious accounts.
  • Stay current on regulatory updates and share best practices across teams.
  • Lead and mentor Compliance Specialists to ensure they meet expectations.
  • Educate customers on messaging guidelines and responsible communication.
Qualifications:
  • A strong primary language proficiency in English, with secondary languages an asset.
  • Relevant experience in similar roles, particularly those requiring high attention to detail and leadership skills.
  • At least two years of experience providing live chat support for software/SaaS platforms.
  • Critical thinking, communication, and creative problem-solving skills are essential.
Benefits:

This is an excellent opportunity for a motivated individual to make a significant impact on our platform's security and user experience. If you have a passion for compliance and messaging security, we encourage you to apply.



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