Business Process Associate

5 days ago


Cebu City, Central Visayas, Philippines JobsAvenuePH Full time

We are looking for talented individuals who share our passion for delivering exceptional customer experiences. As a Digital Experience Specialist at TDCX, you will have the opportunity to work with world-leading brands, develop your skills and knowledge, and advance your career in a dynamic and fast-paced environment.

Key Responsibilities
  • Adhere to procedures and work flows for managing interactions, both voice and non-voice
  • Present, promote and sell products/services using solid arguments to existing and prospective customers
  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
  • Coordinate sales effort with team members and other departments
  • Achieve agreed upon sales targets and outcomes within schedule
  • Establish, develop, and maintain positive business and customer relationships

Our ideal candidate will have a strong understanding of consumer electronics products, excellent verbal and written English communication skills, and at least 1 year of customer service experience in a BPO setting. They will also be able to work on rotating shifts and have access to a quiet and secured room with at least a 30 MBPS internet subscription.



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