Customer Service Delivery Expert

2 weeks ago

Paranaque City, Calabarzon, Philippines beBeeCustomerSupport Full time $14,400 - $24,000

Key Responsibilities for Customer Support Agent Role

About the Job

We are seeking customer support agents who can deliver exceptional service to our clients.

The ideal candidate will have excellent communication skills, be able to work under pressure, and adapt quickly to change.

Your Key Responsibilities
  • Identify and address customer concerns in a timely and professional manner.
  • Work collaboratively with cross-functional teams to resolve customer issues.
  • Ensure every customer has an outstanding experience.
Requirements
  • Excellent verbal and written English communication skills.
  • Calm under pressure and able to establish rapport with customers.
  • Able to multitask and prioritize tasks effectively.
  • Familiarity with Zendesk or similar technology.
Our Culture

We value curiosity and learning in our employees. We promote open-mindedness, encourage challenging questions for personal growth, and operate efficiently to improve our products and deliver a world-class customer experience.

We strive for transparency, prioritizing open and direct communication to build strong relationships with stakeholders.

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