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Senior Workforce Operations Manager

2 weeks ago


Taguig, National Capital Region, Philippines GSS PH Full time
  • We are seeking a highly skilled individual to join our team as a Workforce Management Senior. The successful candidate will have extensive experience in workforce management, payroll consulting, and process improvement.

The ideal candidate will possess strong technical knowledge of global payroll platforms, including ADP, UKG/Kronos SAP, Workday, Oracle/PeopleSoft products. A practical/business-driven approach to solving complex client challenges is essential.