Workforce Planning Manager
3 days ago
At Neksjob Corporation, we are looking for a highly skilled Workforce Planning Manager to oversee all operational support aspects of our contact center.
The WFM Supervisor is responsible for managing a team of individual contributors and ensuring that workforce management processes are efficiently implemented. This includes overseeing staffing, scheduling, forecasting systems, and policies. The role also involves monitoring the performance of training programs across the contact center and supporting system implementation.
We are seeking an experienced professional who can ensure the smooth operation of our contact center. Key responsibilities include:
- Implementing efficient workforce management processes
- Managing a team of individual contributors
- Overseeing staffing, scheduling, and forecasting systems
- Ensuring high-quality customer service
- Supporting system implementation and quality issues
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Workforce Planning Specialist
23 hours ago
Taguig, National Capital Region, Philippines Aboitiz InfraCapital Full timeTalent Acquisition and Organizational Development">The People & Culture Manager (Consultant) is responsible for leading talent acquisition and organizational development efforts to support business objectives.">Key Responsibilities">Develop and implement strategic workforce plans.Collaborate with business leaders to identify staffing needs.Use analytics to...
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Workforce Planning Director
23 hours ago
Taguig, National Capital Region, Philippines HGS Offshore Staffing Solutions (HGS OSS) Full timeKey ResponsibilitiesThe Workforce Management Supervisor at HGS Offshore Staffing Solutions (HGS OSS) is accountable for ensuring the efficient management of staff resources. This includes:Forecasting and Scheduling: Developing accurate forecasts and schedules to meet customer needs, while minimizing costs and maximizing efficiency.Capacity Planning:...
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Workforce Management
6 hours ago
Taguig, National Capital Region, Philippines Carelon Global Solutions Philippines Full timeJob Description:The Workforce Assistant Manager is responsible for supervising and developing a workforce management team that creates effective schedules to handle the workload and efficiently manages real-time operations while communicating performance results. This role involves leading, developing, and coaching a team of workforce analysts and...
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Workforce Planning Lead
5 days ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeAbout the RoleThe Workforce Management Supervisor is responsible for overseeing all operational support aspects of the contact center. This includes managing staffing levels, scheduling, forecasting systems, and policies to ensure seamless customer service delivery. As a key member of the leadership team, you will work closely with other departments to...
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Workforce Management Manager
1 week ago
Taguig, National Capital Region, Philippines GSS PH Full timeRequirements:Bachelor's DegreeMinimum 8 – 10 years of experience in Workforce management (Time management, attendance, scheduling, etc.) and Payroll consulting. Experience of working in a consulting environment on global client projects in areas of time & attendance, workforce management transformation and shared services advisory.Experience in team...
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Workforce Management Coordinator
4 days ago
Taguig, National Capital Region, Philippines Lucky Fortune Manpower Services Corporation Full timeWe are seeking a Workforce Management Coordinator to join our HR team at Lucky Fortune Manpower Services Corporation.About the RoleThis role will be responsible for coordinating workforce planning, talent acquisition, and employee development initiatives.Key ResponsibilitiesWorkforce Planning: Assist with forecasting workforce needs, developing succession...
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Workforce Scheduling Manager
2 hours ago
Taguig, National Capital Region, Philippines Carelon Global Solutions Philippines Full timeCompany Overview:Carelon Global Solutions Philippines is a leading provider of healthcare solutions, and we are currently seeking an experienced professional to fill the role of Workforce Assistant Manager. As a key member of our operations team, you will be responsible for supervising and developing a workforce management team that creates effective...
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Workforce Management Lead
23 hours ago
Taguig, National Capital Region, Philippines HGS Offshore Staffing Solutions (HGS OSS) Full timeJob DescriptionThe Workforce Management Supervisor at HGS Offshore Staffing Solutions (HGS OSS) plays a vital role in ensuring the efficient management of staff resources. This includes forecasting, scheduling, and monitoring interaction volumes to optimize staffing levels. The successful candidate will have excellent analytical and communication skills,...
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Workforce Management Supervisor
1 day ago
Taguig, National Capital Region, Philippines HGS Offshore Staffing Solutions (HGS OSS) Full timeHGS Offshore Staffing Solutions (HGS OSS)NegotiableOn-site - Taguig 3-5 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionRole PurposeThe Workforce Management Supervisor is responsible for forecasting, optimizing, scheduling, interaction volume monitoring, and making necessary recommendations adjustments. This includes determining and communicating work...
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Workforce Management Senior
1 week ago
Taguig, National Capital Region, Philippines GSS PH Full timeRequirements: Bachelor's Degree3-5+ years of experience in Workforce management (Time management, attendance, scheduling, etc.) and Payroll consulting. Experience of working in a consulting environment on global client projectsExperience and working knowledge of one or more global payroll platforms such as ADP (Global View, Workforce Now), UKG/Kronos SAP,...
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Workforce Management Strategist
5 days ago
Taguig, National Capital Region, Philippines Firstsource Full timeJob OverviewWe are seeking an experienced Workforce Management Strategist to oversee forecasting, scheduling, and real-time management. The ideal candidate will play a critical role in optimizing staffing, improving operational efficiency, and ensuring workforce strategies align with business goals.
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Workforce Management Supervisor
4 weeks ago
Taguig, National Capital Region, Philippines NeksJob Full timeShift: Shifting ScheduleSalary: 35K Max RateTarget Start Date: ASAPRequirements/Required Skills:Extensive knowledge and experience in Workforce Management (WFM)Job Description:The WFM Supervisor is responsible for overseeing all operational support aspects of the contact center, including staffing, scheduling, forecasting systems, and policies. You will...
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WFM Planning Analyst
2 days ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeSalary: ₱18,000 - ₱21,000 (Can go up to ₱28,000 based on skill level)Work Schedule: Flexible, requires adaptability in working hoursJob DescriptionWe are seeking a skilled and motivated Workforce Management (WFM) Planning Analyst to join our team. This role focuses on monitoring and optimizing workforce performance to ensure staffing levels align with...
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Head of Workforce Sourcing
4 days ago
Taguig, National Capital Region, Philippines GOMECO Group of Companies Full timeGOMECO Group of Companies seeks a highly skilled Head of Workforce Sourcing to lead our workforce planning and recruitment efforts.About the RoleThis position involves developing and executing strategic workforce plans that support our business objectives.The successful candidate will design and implement effective recruitment strategies to attract...
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Workforce Optimization Specialist
4 days ago
Taguig, National Capital Region, Philippines myGwork - LGBTQ+ Business Community Full timeTalent Strategy Consultant Job DescriptionThis role entails partnering with organizations to create and implement effective talent management strategies that align with their business objectives.Key ResponsibilitiesProject Management: Manage and deliver HR projects by collaborating with clients to assess their current talent management practices and develop...
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Financial Planning and Analysis Manager
2 days ago
Taguig, National Capital Region, Philippines Everise Full timeEverise Taguig, National Capital Region, PhilippinesFinancial Planning and Analysis ManagerJoin us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication...
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Assistant Manager
2 hours ago
Taguig, National Capital Region, Philippines Carelon Global Solutions Philippines Full timeAs a Workforce Assistant Manager at Carelon Global Solutions Philippines, you will be responsible for overseeing the development and implementation of our workforce management strategies. This includes creating effective schedules, managing real-time operations, and leading operations governance meetings for scheduling.Key Accountabilities:Develop and...
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MIS and Workforce Management Expert
7 days ago
Taguig, National Capital Region, Philippines Sun Life Full timeMIS and Workforce Management ExpertThis role directly supports the CCC team by providing expert-level services in MIS and Workforce Management within a contact center environment.Key stakeholders will be operations leadership, human resources, business excellence, finance, and resource planning teams.Responsibilities:Support and maintain existing management...
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Workforce Management Expert
19 hours ago
Taguig, National Capital Region, Philippines BUNCH Full timeAt BUNCH, we are looking for a Workforce Management Expert to join our team.The successful candidate will have experience in HR Partnership or Account Management in an Outsourcing or Shared Service environment.Key ResponsibilitiesAct as a bridge between client and employees ensuring seamless communication.Manage HR service requests, addressing them promptly...
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Real Time Workforce Manager
1 day ago
Taguig, National Capital Region, Philippines Gratitude Philippines Full timeJob DescriptionGratitude Philippines seeks a skilled Real Time Workforce Manager to join our team. This role is responsible for managing call volume, real-time monitoring of intraday schedules, and assisting operations in maintaining service levels.Main Responsibilities:Monitor and manage call volume to ensure optimal service delivery.Conduct real-time...