Operational Workforce Management Director

Job DescriptionThe Workforce Management (WFM) Manager plays a pivotal role in overseeing and optimizing workforce planning, forecasting, scheduling, and resource allocation within the organization.Main ResponsibilitiesWorkforce Planning:Analyze historical data and trends to predict future staffing needs and demand fluctuations.Collaborate with operational...

About GSS PH">GSS PH is a global provider of payroll and workforce management solutions. We help our clients streamline their operations, improve efficiency, and reduce costs.">Job Summary">We are seeking an experienced Workforce Management Manager to join our team. The successful candidate will be responsible for leading our workforce management projects,...

Job Description:The Workforce Assistant Manager is responsible for supervising and developing a workforce management team that creates effective schedules to handle the workload and efficiently manages real-time operations while communicating performance results. This role involves leading, developing, and coaching a team of workforce analysts and...

Job Description:The WFM Supervisor is responsible for overseeing all operational support aspects of the contact center, including staffing, scheduling, forecasting systems, and policies. Key areas of focus include workforce management processes, training programs, and quality issues.Key Responsibilities:Ensure efficient implementation and monitoring of...

About the RoleThe Customer Operations Director will oversee the management of operations for customer service, ensuring a seamless experience. This involves managing teams to meet quality, efficiency, and productivity standards.Key responsibilities include:Managing day-to-day operations, including workforce management and budgetingLeading weekly meetings...

Direct message the job poster from Tata Consultancy ServicesTalent Acquisition at Tata Consultancy ServicesJob Summary:The Workforce Management (WFM) Manager is responsible for overseeing and optimizing workforce planning, forecasting, scheduling, and resource allocation within the organization. The WFM Manager ensures that the appropriate number of staff is...

Company Overview:Carelon Global Solutions Philippines is a leading provider of healthcare solutions, and we are currently seeking an experienced professional to fill the role of Workforce Assistant Manager. As a key member of our operations team, you will be responsible for supervising and developing a workforce management team that creates effective...

Requirements:Bachelor's DegreeMinimum 8 – 10 years of experience in Workforce management (Time management, attendance, scheduling, etc.) and Payroll consulting. Experience of working in a consulting environment on global client projects in areas of time & attendance, workforce management transformation and shared services advisory.Experience in team...

We are looking for exceptional leaders who can spearhead our operationsAvailable roles:Director of OperationsSenior Operations ManagerOperations Manager (Digital)Operations Manager (Technical)Operations Manager (Healthcare)Operations Manager (Customer Support)Assistant Operations ManagerClient Services ManagerResponsibilities:Manage customer service and...

About the RoleWe are looking for an experienced IT Operations Director to oversee the day-to-day operations of our company's IT department. The ideal candidate will have a strong background in IT operations, project management, and vendor relationship management.The successful candidate will be responsible for ensuring the smooth operation of our IT systems...

**Job Description:**The Work Force Management role at Welsend Global Services Inc. is responsible for overseeing various aspects of workforce management, including Real-Time Monitoring and Adjustment, Performance Management and Reporting, and Cross-Departmental Collaboration.**Responsibilities:**Scheduling and Work Hour Management: Develop employee schedules...

About the RoleThe successful candidate will develop and implement workforce planning strategies to ensure optimal staffing. This includes analyzing historical data to forecast staffing requirements and business trends, as well as collaborating with operations and HR to align workforce planning with business goals.

About the RoleAt Trinity Workforce, we are committed to protecting our customers' data and ensuring compliance with evolving laws. As a Data Privacy Manager, you will play a crucial role in developing and implementing program controls and protocols that support our business objectives.Key Responsibilities:• Evaluating and creating program controls and...

Requirements/Required Skills:Extensive knowledge and experience in Workforce Management (WFM)Job Description:The WFM Supervisor is responsible for overseeing all operational support aspects of the contact center, including staffing, scheduling, forecasting systems, and policies. You will ensure that workforce management processes are efficiently implemented...

Work Force Management Role:The Work Force Management role at Welsend Global Services Inc. is a critical position that requires strong analytical and leadership skills. As a key member of our operations team, you will be responsible for overseeing the planning, reporting, and management of our workforce to support data-driven...

About the Role">As a Workforce Management Manager at GSS PH, you will play a crucial role in leading workforce management transformation initiatives for our global clients. With a strong background in time and attendance, scheduling, and payroll consulting, you will drive strategic projects from planning to implementation, ensuring effective project resource...

About the RoleWe are seeking a seasoned Human Resources Director to join our team at weSource Management Consultancy Firm. As a key member of our organization, you will be responsible for leading our HR function and driving strategic initiatives that align with our business objectives.Key ResponsibilitiesCollaborate with senior leadership to develop and...

Company OverviewGSS PH is a cutting-edge organization that provides innovative workforce management solutions to businesses across the globe. We pride ourselves on delivering exceptional results and building strong relationships with our clients.Job DescriptionWe are looking for a seasoned Workforce Management Senior to lead our workforce management team. In...

Data Privacy at Trinity WorkforceWe take data privacy seriously at Trinity Workforce, and we are committed to maintaining the highest standards of data protection and confidentiality. As a Data Privacy Specialist, you will play a key role in ensuring our data governance frameworks align with evolving regulations and industry best...

Requirements: Bachelor's Degree3-5+ years of experience in Workforce management (Time management, attendance, scheduling, etc.) and Payroll consulting. Experience of working in a consulting environment on global client projectsExperience and working knowledge of one or more global payroll platforms such as ADP (Global View, Workforce Now), UKG/Kronos SAP,...