Escalation Resolution Specialist

Who we're looking forWe are seeking a dedicated Incident and Escalations Specialist to join our vibrant team in the Philippines. This outstanding opportunity is perfect for an individual passionate about improving customer experience and driving flawless incident resolution processes. You will be a key player in building scalable incident and escalation...

Customer Resolution ExpertThe Role:We seek a skilled professional to resolve escalated customer issues, ensuring every customer feels heard and valued.This position is responsible for managing complex customer complaints, acting as the primary point of contact, and protecting our brand's reputation.Our team has experienced rapid growth, achieving significant...

About the Role">We are seeking a Technical Support Specialist to take on a challenging customer support role.This position involves delivering exceptional customer service and resolving technical issues through effective troubleshooting and communication.You will act as a liaison between customers, support teams, and developers, owning escalated issues from...

The Opportunity:We are seeking a highly skilled and empathetic Customer Complaints Specialist to join our world-class support team. This is a critical role responsible for managing and resolving escalated customer issues, ensuring every customer feels heard and valued, and protecting our brand's reputation.In the last 2 years, we've grown this brand from $0...

Claims Resolution SpecialistThe Claims Resolution Specialist will be responsible for investigating and resolving customer complaints related to custom merchandise.Key responsibilities include:Managing and investigating incoming customer claims related to promotional product orders, including incorrect or missing imprints, damaged or defective products, late...

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution,...

Join our team as a Dispute Resolution Specialist, where you will play a pivotal role in managing FBS disputes on behalf of sellers. This is an exciting opportunity to utilize your analytical skills to ensure timely and effective resolution of disputes.Key ResponsibilitiesAnalyze dispute data from the system to identify key issues and develop strategies for...

Escalation Specialist I, Safety page is loaded **Escalation Specialist I, Safety**locationsManila, PH time typeFull time posted onPosted Today job requisition idR101088 Company Description X's Safety Org is responsible for helping our users successfully and safely use our platform. This includes investigating issues that may cause harm to our...

Overview:Working at AtlassianAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a...

Chargeback Resolution SpecialistAcquire BPO is seeking a skilled Chargeback Resolution Specialist to join our team. In this role, you will play a critical part in tracking and investigating disputes between customers and merchants.Key Responsibilities:Save the company from fees and processing cost increases by resolving chargebacks efficiently.Prevent...