Senior Manager Payments Operations

2 days ago

Manila, National Capital Region, Philippines beBeeDelivery Full time ₱800,000 - ₱1,000,000
Job Title: Regional Delivery Implementation Head – APAC

About the Role:

This senior leadership position oversees the execution of client implementation and delivery projects within the payments industry across the APAC region.

The Regional Delivery Implementation Head leads a regional team of Delivery Implementation Managers, fostering excellence, accountability, and continuous improvement. They build scalable frameworks, drive operational excellence in merchant go-lives, and ensure all projects align with strategic objectives, meet quality standards, and are delivered on time.


Key Responsibilities:
  • Define and own the regional Delivery Implementation strategy, aligning with regional commercial, product, and operational priorities and client priorities.
  • Support the development of scalable frameworks, playbooks, and tools for delivering complex payment solutions to enterprise merchants.
  • Develop, adhere to, and maintain global standards for implementation quality, timelines, and documentation.
  • Manage, lead, mentor, and grow a high-performing regional delivery team consisting of Delivery Implementation Managers across different markets.

Requirements:
  • 8+ years in implementation, delivery, or onboarding in payments, fintech, SaaS, or enterprise tech within the payments or fintech industry, with at least 2 years in a leadership role overseeing regional operations/ managing multi-region or global.
  • Strong understanding of integration models (API, hosted, hybrid) and delivery methodologies (Agile/Waterfall).
  • Excellent project management, problem-solving, and stakeholder communication skills.
  • Strong leadership and team management abilities. Excellent strategic planning and organizational skills.
  • Proficient in project management methodologies (e.g., Agile, Scrum) and tools (e.g., Jira).
  • Exceptional communication and interpersonal skills, with fluency in English. Other languages are a plus.

Benefits:

This is a challenging and rewarding opportunity for an experienced leader who wants to make a significant impact in the payments industry.

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