Payment Operations Specialist

2 days ago

Manila, National Capital Region, Philippines beBeePaymentOperations Full time ₱550,000 - ₱650,000
Job Description:

A detail-oriented and proactive Payment Operations Associate is responsible for ensuring smooth operations across payment method onboarding, reconciliation, and issue resolution.

  • Payment Method Onboarding: Process payment method applications, conduct initial screening, and submit documentation to payment partners for approval.
  • Client Coordination: Communicate with clients regarding application status, rejections, and reapplications to ensure a smooth onboarding process.
  • Transaction Reconciliation: Perform regular reconciliation to verify that all transactions are accurately recorded and aligned with reports from payment partners.
  • Issue Resolution & Adhoc Tasks: Support day-to-day payment operations by investigating and resolving issues such as missing payments, failed payouts, and discrepancies. Coordinate with both payment partners and clients to drive timely resolutions.
  • Process Improvement: Identify opportunities to streamline workflows and enhance operational efficiency within payment operations.
Required Skills and Qualifications:
  • Bachelor's degree in Finance, Business, or related field (or equivalent work experience).
  • Prior experience in payment operations, treasury, or financial operations is an advantage.
  • Strong attention to detail and analytical skills with the ability to reconcile large sets of data.
  • Excellent communication skills to coordinate effectively with clients and external partners.
  • Proactive problem-solving attitude and ability to manage multiple priorities.
Benefits:

This role offers the opportunity to work in a dynamic environment where you can apply your skills and expertise to make a significant impact. You will be part of a team that values collaboration, innovation, and customer satisfaction.

Others:

We are committed to providing a positive and inclusive work environment that supports the growth and development of our employees. If you are a motivated and detail-oriented individual who is passionate about payment operations, we encourage you to apply for this exciting opportunity.

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