Case Conversion Coordinator

6 hours ago

Manila, National Capital Region, Philippines beBeeIntake Full time ₱800,000 - ₱1,500,000
Job Description

We are seeking a Client Intake Specialist to enhance case conversions through a voice-based intake system. This role primarily focuses on outbound calls, guiding potential clients through the intake process, and accurately capturing case details.

Responsibilities
  • Make outbound calls to follow up on leads from marketing campaigns, online forms, or referrals.
  • Handle inbound calls as needed to support team collaboration and workflow continuity.
  • Adhere to a structured outbound script while building rapport and handling objections.
  • Meet daily and weekly call volume targets and conversion benchmarks.
  • Achieve accurate client information capture and CRM tool updates.
  • Escalate qualified leads efficiently and manage rejections professionally.

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