Senior Customer Service Ambassador

24 hours ago

Tarlac City, Central Luzon, Philippines beBeeCustomerSupport Full time ₱2,200,000 - ₱3,000,000
Customer Support Professional

This is a key role within our customer support team, providing an exceptional welcome to customers and guiding them through our platform.

We are seeking an individual who thrives in a fast-paced environment with excellent communication skills and attention to detail. If you enjoy interacting with people and working collaboratively as part of a team, we encourage you to apply.

Key Responsibilities:
  • Welcoming and routing customers to the appropriate team member
  • Answering video calls, chats, and re-routing customers as needed
  • Collaborating with managers and customer support specialists to connect customers on Zoom
  • Developing best practices for waiting room etiquette and maintaining an excellent Zoom room experience
  • Educating customers on chat/zoom support functionalities
  • Providing feedback to leadership to enhance the customer experience
  • Connecting senior specialists with scheduled customers
  • Facilitating urgent escalations by collaborating with managers and senior specialists
Requirements:
  • High school diploma or equivalent required
  • Prior experience as a receptionist, scheduler, administrative/clerical assistant, or similar role preferred
  • Knowledge of online calendars and scheduling (i.e., Google Calendar) preferred
  • Experience handling high call volume calls and resolving customer needs preferred
  • Excellent phone, email, and instant messaging communication skills
  • Organization skills to maintain accurate records and important information quickly
  • Time management skills to prioritize and complete various tasks throughout the day in a fast-paced environment
  • Patience and listening skills to respond appropriately and interact positively with customers
  • Interpersonal skills to create a pleasant experience for all customers
  • Emotional intelligence to adjust communication style based on the nature of the call
  • The ability to build lasting first impressions and relationships with customers
Working Conditions:
  • Availability to work a flexible schedule, including mornings, nights, weekends, and holidays
  • Reliable high-speed internet/Wi-Fi connection at home with minimal distractions
  • Ability to work from home and be 'camera ready'

  • Customer Service Ambassador

    1 day ago

    Tarlac City, Central Luzon, Philippines beBeeCustomerExperience Full time ₱45,000 - ₱50,000

    Customer Experience SpecialistWe are looking for a highly skilled and dedicated professional to fill this key role.Key Responsibilities:Deliver exceptional customer service across various channels, ensuring every interaction is approachable, optimistic, considerate, accurate, and timely.Be the go-to person for customers, offering support and guidance to...

  • Customer Service Ambassador

    6 hours ago

    Cebu City, Central Visayas, Philippines beBeeAmbassadorship Full time ₱350,000 - ₱600,000

    Customer Service Ambassador RoleWe are seeking a highly skilled Customer Service Ambassador to deliver exceptional customer experiences and drive business growth.Talent acquisition is an ongoing process. We do not have any upcoming opportunities at this time but will be looking for new talent in the near future.The ideal candidate will possess excellent...

  • Customer Service Ambassador

    1 day ago

    Mandaue City, Central Visayas, Philippines beBeeAmbassador Full time ₱1,000,000 - ₱2,000,000

    We are seeking a skilled and enthusiastic Customer Service Ambassador to support our customer service initiatives.Job DescriptionThe Customer Service Ambassador will be responsible for handling inbound and outbound calls professionally and efficiently. This includes resolving customer issues on the first call through effective problem-solving, researching...

  • Customer Service Ambassador

    1 day ago

    Mandaue City, Central Visayas, Philippines beBeeCustomer Full time ₱40,000 - ₱65,000

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Ambassador to join our team. As a Customer Service Ambassador, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage Inbound Calls and Communications: Respond to incoming calls, emails, and online chats from customers...

  • Customer Experience Specialist

    1 day ago

    Tarlac City, Central Luzon, Philippines beBeecustomer Full time ₱40,000 - ₱50,000

    Customer Service AmbassadorWe are seeking a Customer Service Ambassador to join our team. As a Customer Service Ambassador, you will play a pivotal role in providing exceptional customer experiences across various channels.You will be the front line of communication, addressing inquiries about our products and services while embodying our core values and...

  • Customer Support Ambassador

    1 day ago

    Angeles City, Central Luzon, Philippines beBeeCustomerSupport Full time ₱50,000 - ₱80,000

    Our team is seeking a highly skilled and customer-focused Customer Support Ambassador. As a key member of our organization, you will be responsible for delivering exceptional customer experiences through timely support and personalized service. We are committed to providing the highest level of support to our customers, and we need someone who shares this...

  • Customer Service Ambassador

    2 weeks ago

    Tarlac City, Central Luzon, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000

    We are seeking passionate and dedicated individuals to join our team as Customer Service Associates. These talented professionals will be the face of our organization, providing exceptional customer service through phone, online chat, or email.The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for delivering...

  • Customer Service Ambassador

    24 hours ago

    Cebu City, Central Visayas, Philippines beBeeCustomerService Full time $40,000 - $60,000

    Job Summary:We are seeking a Customer Service Ambassador to provide exceptional support to our customers via phone.This role is ideal for someone who excels in verbal communication, is quick-thinking, and has a positive attitude.Key Responsibilities:Answer inbound customer phone calls in a professional and friendly mannerAssist customers in placing orders...

  • Customer Service Ambassador

    1 day ago

    Tarlac City, Central Luzon, Philippines beBeeCommunication Full time ₱150,000 - ₱200,000

    Job OverviewWe are seeking a skilled professional to join our team as a customer service representative. In this role, you will play a vital part in ensuring the satisfaction of our clients by providing top-notch support.Key Responsibilities:Deliver exceptional customer experiences through timely and effective issue resolutionDevelop strong relationships...

  • Dedicated Customer Experience Specialist

    1 day ago

    Tarlac City, Central Luzon, Philippines beBeeAmbassador Full time ₱18,000 - ₱25,000

    Customer Service AmbassadorWe are seeking a highly skilled and enthusiastic customer service ambassador to join our team. As a customer service ambassador, you will be the voice of our brand and play a crucial role in delivering exceptional customer experiences.Job SummaryOur ideal candidate is a motivated and results-driven individual who is passionate...