
Academic Support Specialist
14 hours ago
As a Student Manager, you will play a key role in providing premium services to clients and ensuring their satisfaction. Your primary responsibility will be to oversee communication between clients and various departments, coordinate workflows, manage data processes, and meet the client's needs.
The ideal candidate will have excellent resourcefulness, initiative, and flexibility due to the fast-paced nature of admissions. You will be assigned to handle individual student cases and all college admissions-related tasks and requests made by clients.
This is an excellent opportunity for those who are interested in helping students across different backgrounds find their best-fit school and achieve their goal of entering their dream college or university.
">Responsibilities">- Client Communication: The Student Manager serves as the primary point of contact for clients, ensuring correct, timely, and effective delivery of all company communications.
- Research: The Student Manager serves as a key resource for conducting high-level research under the Consultant's directives and guidance to support client needs.
- Data Management: The Student Manager collects, organizes, updates, and maintains comprehensive client information to facilitate personalized services according to individual needs and requirements.
- Administration and Logistics: The Student Manager coordinates and oversees daily office activities in collaboration with team members, clients, and other departments to ensure smooth workflow and effective communication.
- Education: Bachelor's degree in Education, Psychology, Creative Writing, or other related fields.
- Communication Skills: Proficient verbal and written communication skills enabling effective engagement with consultants, written emails and messages with clients, and internal stakeholders.
- Critical Thinking and Problem-Solving: Strong critical thinking, analytical, and decision-making abilities with a proactive approach to identifying challenges and developing strategic solutions.
- Productivity and Time Management: Strong time management and organizational skills with the ability to manage multiple demands, prioritize tasks effectively, and meet tight deadlines in a fast-paced environment.
- Competitive salary based on experience
- Bi-weekly payouts
- Extensive training in a niche industry
- Opportunities for career growth and salary increase after performance reviews
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