Academic Support Professional

24 hours ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerSupport Full time ₱3,000,000 - ₱4,500,000
Job Summary

This role involves providing academic support to students, instructors and families. The position requires strong organizational skills, excellent communication abilities and the ability to work effectively in a virtual environment.

Key Responsibilities:
  • Coordinate with instructors to ensure student success and progress.
  • Provide exceptional customer service to students, their families and other stakeholders.
  • Manage class schedules efficiently to meet targets.
  • Monitor student progress and provide necessary support to achieve academic goals.
  • Build relationships with students, families and partner program directors.
Requirements:
  • Strong time management, planning and prioritization skills.
  • Ability to organize and manage multiple responsibilities successfully.
  • Professional demeanor with effective communication skills in virtual environments.
  • Ability to build trust in virtual relationships.
  • Learning agility and adaptability in a dynamic work environment.
  • Bachelor's Degree required with 2-3 years of progressive career growth.
  • Experience working in a virtual operations environment.
  • Bilingual in English and Spanish beneficial.

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