Expert Technology Solutions Specialist

4 days ago

Manila, National Capital Region, Philippines beBeeTechnologyServices Full time $60,000 - $80,000

Job Overview:

We are seeking a Technology Services Manager to join our team. This role will be responsible for managing day-to-day client services and undertaking technology implementation projects for new and existing clients.

  • Manage multiple accounts and ensure appropriate service levels are met.
  • Provide technical scoping and project management support for end-to-end system(s) implementation and launch.
  • Be the point of contact and escalation for clients on system/technical issues, liaising with support and product teams.
Key Responsibilities:
  1. Technical Project Management
  2. Client Relationship Management
  3. System Maintenance and Support
  4. Collaboration with Cross-Functional Teams
  5. Presenting System Solutions to Clients

The ideal candidate will have a passion for technology, strong communication skills, and experience working with cross-functional global teams.

They will also be comfortable working autonomously, have strong leadership skills, and be able to create system presentation materials.

The successful candidate will be part of a fast-growing SaaS environment and will have opportunities to grow and develop in their career.

Our company values include Hands on, Heart & Soul, Happy Family, and Hungry Curiosity.

These values guide our approach to work and ensure that we deliver high-quality results for our clients.

If you are a motivated and organized individual who is passionate about technology, we encourage you to apply for this exciting opportunity.

Requirements:
  • 4+ years of experience in Technical Customer Service, Account Management, Business Development, or another client-facing role.
  • Impressive communication abilities.
  • Comfortable working autonomously.
  • Strong leadership skills, highly organized, detail oriented with a collaborative approach.
  • Driven, self-motivated, enthusiastic and with a

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